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Our Privacy Policy

Last Updated: Jun 4, 2024

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We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:

  • Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
  • Internet Activity
  • Commercial Information, including purchases
  • Financial Information, including credit or debit card number
  • Location Information, including general location data
  • Physical and Audio Data, including photos and video recordings
  • Inferences from Other Data, including inferences created from other personal information collected

Browser Cookies

We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.

Information from other sources

We may collect personal information about you from third-party sources, including Ad Networks and Retail Partners.

The categories of information we may collect include:

Ad Networks

  • Personal Identifiers, including Email address

Retail Partners

  • Personal Identifiers, including Name, Email address, Postal address, and Telephone number
  • Commercial Information, including Purchases

How long we keep your data

We do not retain data for any longer than is necessary for the purposes described in this Policy.

We generally retain data according to the guidelines below.

Type of DataRetention Period
Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity, General location dataWe delete or anonymize data concerning your use of our website within 7 years of collecting it.
Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card numberWe keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 7 years from your last purchase with us. We may keep data beyond this period in anonymized form.
Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Postal address, Telephone number, Purchases, General location dataWe keep customer feedback and correspondence with our customer service for up to 7 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form.
Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number, Purchases, Photos, Video recordings, Inferences created from other personal information collectedWhere you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications.
Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Telephone number, Purchases, Photos, Video recordings, Inferences created from other personal information collectedWe retain review, survey, and feedback data for up to 7 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services.
Data we collect in connection with privacy requests, including Name, Email address, Online IdentifiersWe retain records related to privacy requests as long as necessary to comply with our legal obligations, and for a minimum of 24 months.

Why we process your information

We process personal information for the following business and commercial purposes:

  • Analyzing Data
  • Conducting Surveys
  • Delivering Targeted Ads
  • Fulfilling Customer Orders
  • Improving our Products & Services
  • Managing Event & Guest Data
  • Meeting Compliance & Legal Requirements
  • Preventing Fraud
  • Processing Payments
  • Providing Customer Support
  • Sending Promotional Communications
  • Tracking Purchases & Customer Data

We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:

Personal Information CategoryCategories of Service ProvidersCategories of Third Parties
Personal IdentifiersAd Networks, Business Operations Tool, Collaboration & Productivity Tools, Commerce Software Tools, Customer Support Contractors, Customer Support Tools, Governance, Risk & Compliance Software, Sales & Marketing Contractors, Sales & Marketing Tools, and Website contractersAd Networks, Data Analytics Providers, Data Cooperative, Sales & Marketing Tools, and Shipping Services
Internet ActivityAd Networks, Commerce Software Tools, Sales & Marketing Contractors, Sales & Marketing Tools, and Website contractersAd Networks, Data Analytics Providers, Data Cooperative, and Sales & Marketing Tools
Commercial InformationAd Networks, Business Operations Tool, Commerce Software Tools, Customer Support Contractors, Sales & Marketing Contractors, Sales & Marketing Tools, and Website contractersAd Networks, Data Cooperative, and Payment Processors
Financial InformationBusiness Operations Tool, Commerce Software Tools, Customer Support Contractors, Sales & Marketing Contractors, Sales & Marketing Tools, and Website contractersPayment Processors
Location InformationCustomer Support Contractors, Governance, Risk & Compliance Software, Sales & Marketing Contractors, Sales & Marketing Tools, and Website contractersData Analytics Providers and Sales & Marketing Tools
Inferences from Other DataBusiness Operations Tool, Customer Support Contractors, Sales & Marketing Contractors, Sales & Marketing Tools, and Website contractersNone